These are the terms and conditions that govern the use of Fakka, Fakka and all its related sites and services. By using Fakka Website, you agree to these terms and conditions. If you do not agree with these terms and conditions, please do not access or
use the site. The following Terms and Conditions shall apply to all Users in relation to Fakka provided services through Fakka platform “the Website”. These Terms and Conditions come into force once you accept a service through
accepts that the use of the Platform and the Services provided by Fakka is at the sole liability of the User, and further acknowledges that Fakka disclaims all representations and warranties of any kind, whether expressed or
In ensuring that Users are able to form legally binding contracts, eligibility to use the site is not granted to persons under the age of 18 years, or the age of legal majority in your jurisdiction,
whichever is greater. If you are registering as a business entity, you represent that you have the authority to bind that entity to Terms and Conditions and that you and the business entity will comply with all applicable laws
and terms governing the use of the Website.
Accounts and Registration
Account registration requires you to submit to Fakka certain personal information, including but not limited to your full name, address, email address, mobile phone number, and age. You agree
to maintain true and accurate, complete, and up to date information in your Account. You are responsible for all activity that occurs under your Account, and as such, you agree to maintain the security of your Account username
and password at all times, unless otherwise permitted by Fakka in writing.
User accounts are not transferable. You agree to reimburse Fakka for any improper, unauthorized or illegal use of your account by you or by any person obtaining access to the Website, services or otherwise by
using your designated username and password, whether or not you authorized such access.
If Fakka suspects, at its sole discretion, that any of the information you provided is untrue, inaccurate, incomplete, or not current, without prejudice to any other rights and remedies of Fakka
under these Terms and Conditions or under the Applicable Laws, We have the right to suspend, or limit your access to the Platform and its Services.
Fakka may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide a response with further information or documentation,
including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information
or documentation may include your trade license, other incorporation documents and/or documentation showing any person's authority to act on your behalf. You agree to provide any information and/or documentation to Fakka upon
such requests. You acknowledge and agree that if you do not, Fakka without liability may limit, suspend or withdraw your access to the Website. We also reserve the right to cancel unconfirmed / unverified accounts or accounts
time to time, which are hereby incorporated and made an integral part hereof.
Fakka is an online platform designed to be a communication center between the specialized factories in manufacture gold bars and the platform users, and our aim is to provide our users with a
perfect and special service.Fakka displays and services offered and owned by independent gold bars factories that agreed to list their services on the platform, so Fakka platform aim to offer highest quality, best price for
these gold bards through these gold bars factories ( service providers )
By creating an Account, you agree that you are communicating with us electronically. Therefore, you consent to receive periodic communications from us. Fakka will communicate with you via e-mail
or may send you information via text messages (SMS), as well as by posting notices on the Platform as part of the normal business operation of your use of the Services. You acknowledge that opting out of any of the said means
of communication may affect your use of the Services.
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Fakka will request your agreement during the registration process to send you promotional emails or notifications related to the Platform and its services. If, at any time, you decide that you do not wish to receive
promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.
Copyrights and Trademarks
All content included on the Website, including but not limited to text, graphics, Fakka logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property
and copyright work of Fakka or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Platform is the exclusive property and copyright
of Fakka and is protected by copyright, trademarks, patents or other intellectual property rights and laws. Fakka and related logos are the trademarks Fakka, Fakka trademarks may not be used in connection with any product or
service that is not Fakka. nor in any manner that disparages or discredits Fakka.
Use of the Website
Subject to the User`s compliance with these Terms and Conditions, Fakkagrants the User a limited, non-exclusive, non-sub licensable, revocable, non-transferrable license to:
1- access and use the Services solely in connection with the provision of the Services;
2- access and use any content, information and related materials that may be made available
through the Services; and
3- Any rights not expressly granted herein are reserved by Fakkaand may be revoked at any
time without notice to the customer.
The User shall not use any trademark or any intellectual property rights belonging to Fakkafrom any portion of the Services, and shall not reproduce, modify, prepare, publicly, perform, transmit, stream, broadcast,
or otherwise exploit the Services except as expressly permitted by Fakkain writing, and shall not decompile, reverse engineer or disassemble the Services, and shall not link to mirror or frame any portion of the Services or
launch any programs or scripts for the purpose of scraping, indexing, surveying or otherwise data mining any portion of the Services, or unduly burdening, or hindering the operation and/or functionality of any aspect of the
Services or attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.
Service providers’ data and validity
The terms agreed to with our various users require them to ensure that the data /services offered are authentic, genuine, and free from defects. We make every effort to ensure that the data you
receive through Us are indeed genuine and authentic.
The information contained in the Platform is for general information purposes only. The information provided by Fakkawhile we endeavor to keep the information up to date and correct, we make no representations
or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Platform or the information, Services, or related graphics contained on the Platform
for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Fakkawill always try to offer you the best customer experience and an exceptional level of service. Fakkais making every effort to ensure that the Supplier Products are available. However, Fakkashall have no responsibility
if any of the Supplier Products that in the Platform are not available.
Fakkaprovides different payment methods on the Website, which include among others, the following:
-Online payment through credit cards.
Fakka reserve the right to alter, change, modify, or provide any payment methods.
Fakka provides the online payment services through Third-Party Providers. Fakkashall not store any data related to credit cards. Fakkashall have no responsibility to any error, damage or any matter similar that
may arise to the User as a result of using the online payment, such shall be the responsibility of Third-Party Provider.
The User shall ensure sufficient coverage of the respective account that cover the orders and shall abide by the credit card transaction limits.
Fakka shall not charge the Users any extra fees for making an online payment.
Fakka may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation,
including without limitation to verify your identity and/or ownership of your financial instruments. You agree to provide any information and/or documentation to Fakka upon such requests. You acknowledge and agree that if you
do not, Fakkawithout liability may cancel the transaction, limit, suspend or withdraw your access to the Platform and/or your membership of the Website.
Without any responsibility on Fakka if the service providers prices, which displayed on the platform, do not correspond to the actual price that is in the final receipt, in such case, the User will be notified
with such and the User shall have the right to pay the actual price or cancel the order.
Orders made through the Platform shall be delivered to the user within the time indicated during the checkout process. The date of the actual delivery will be reconfirmed by telephone on the
number provided by You at check out. You will also be asked to reconfirm or clarify the address for the delivery.
Delivery of orders will be performed directly by the service provider or by a Third-Party Service, or by a combination of both.
Third Party Services
and privacy policies may apply to you for use of such third-party services and content. Fakka does not endorse such third-party services and content and in no event shall Fakka be responsible or liable for any of the services
of these Third-Party Service Providers.
Returns, Exchanges, and Refunds
The Egyptian Consumer Protection Law shall be applied in relation to any exchange or return of service providers Products ordered by the User through the Website. Moreover, the terms of exchange
and return of the Service providers shall prevail over those of Fakka as long as they comply with the applicable laws.
Privacy and Confidentiality
User(s) shall not disclose any information received under the contract of service with Fakka to any third party. Access to any information which pertains to business of Fakka shall be kept confidential
to the extent it might adversely impact Fakka’s business. User(s) shall be liable to indemnify Fakka against any loss of business or reputation due to the act of the User(s).
Fakka Users and service providers shall not neither disclose or display any personal or confidential information that may be required by service provider or the user to complete a deal through Fakka.
In any case of a breach to this clause by any of the website’s users, the account will be deleted for such users forever.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” FAKKA DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED
WARRANTIES OF SERVICE PROVIDER ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, IN ADDITION, FAKKA MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR
AVAILABILITY OF THE SERVICES OR ANY SERVICES REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. FAKKA DOES NOT GUARANTEE THE QUALITY, SUITABILITY OR ABILITY OF THE SUPPLIERS.
YOU AGREE THAT THE ENTIRE RISK ARISING FROM THE USE OF SERVICES REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
THE INFORMATION CONTAINED IN THE PLATFORM IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION PROVIDED BY FAKKA WHILE WE ENDEAVOR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS
OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE PLATFORM OR THE INFORMATION, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE PLATFORM
FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK.
ALL ACCOUNTS REGISTERED WITH FAKKA ARE CONTINUOUSLY TRACKED FOR SECURITY PURPOSES AND PERFORMANCE REASONS. IT IS EXPRESSLY MADE CLEAR TO YOU HEREBY THAT FAKKA DOES NOT OWN ANY ACCOUNT OF ANY KIND.
Limitations of Liability
Fakka is only a technology platform and shall not be held liable for any failure related to the services provided or the fashion designers and stylists.
Fakka shall not be held liable in any case or for any matter related to the Service provider and/or the Service provider’s Products and/ or the brand of such products and its authenticity. However, Fakka will
use it best endeavors to ensure the authenticity of such products.
Fakka is a mediator that connects Users and Service providers, stylists and fashion designers in relation to the purchase, delivery and consultation process.
The Service providers and the Third-Party Service Providers are independent Services providers under contract with Fakka and are not employees, representative, and/or agents of Fakka. Fakka does not perform the
task itself, but rather manages the execution of said task through its platform by providing a connection for the User with the Service provider. Service providers shall be responsible for their Product/ services quality, efficiency,
originality, availability, and legality. Any breach of said shall result in the termination of the Service provider from Fakka’s platform.
Users and the Service providers agree that Fakka shall not participate in disputes between both parties in any case. Whereas, by using the said Services the User acknowledge the potential risks or mistakes of
the Service providers or the Third-Party Service Providers. Accordingly, the use of the Services is at the User’s risk and judgment, and Fakka shall have no liability arising from or in any way related to the User’s transactions
or relationship with the Service providers or the Third-Party Service Providers.
Fakka shall be entitled to disclose any User information it may possess to affiliated corporate entities within its group of companies, or if required by law, or if requested or directed to do so by any official
government body. Fakka will do so at its sole discretion or as We may determine to be suitable or in Our best interest to do so.
Fakka shall be entitled to add to, vary or amend any or all of these Terms and Conditions at any time without notice. The User shall be bound by any additions, variations, or amendments once incorporated into
these Terms and Conditions on Fakka’s Website.
Fakka shall not be liable to you for indirect, incidental, special, exemplary, punitive, or consequential damages, lost data, or damages that may arise, even if Fakka has been advised of the possibility of such
damages. Fakka shall not be liable for any damages, liability or losses incurred by you arising out of your use of or reliance on the Services or your inability to access or use the Services or any transaction or relationship
between you and any the service providers or the Third-Party Service Providers, even if Fakka has been advised of the possibility of such damages. Fakka shall not be liable for delay or failure in performance resulting from
causes beyond Fakka’s reasonable control, and We shall not be liable in the event that the Supplier or Third-Party Service Providers may not be professionally licensed or permitted.
These limitations do not purport to limit liability that cannot be excluded under the applicable laws.
You agree to indemnify and hold Fakka its affiliates, sponsors, partners, directors, officers and employees harmless from and against, and to reimburse Fakka with respect to, any and all losses,
damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable related expenses, legal fees, costs of investigation) arising out of or relating to your breach of these Terms and Conditions,
Fakka shall not be liable for any delay, interruption or failure in the provisioning of Services if caused by any act of Force Majeure, or other similar events beyond our control that may prevent
or delay service provisioning.
The rights and obligations of the parties pursuant to these Terms and Conditions are governed by and shall be construed in accordance with the laws of the Arab Republic of Egypt.
You hereby irrevocably submit to the exclusive jurisdiction of the Courts of the Arab Republic of Egypt for any dispute arising under or relating to these Terms and Conditions and waive your right to institute
legal proceedings in any other jurisdiction. We shall be entitled to institute legal proceedings in connection with any matter arising under these Terms and Conditions in any jurisdiction where you reside, do business, or have
Where there is any dispute or inconsistency arising from the text of these Terms and Conditions, the Arabic version shall prevail.
If any part of these Terms and Conditions is found to be invalid or unenforceable under applicable law, such part will be ineffective to the extent of such invalid or unenforceable part only,
without affecting the remaining parts of the Terms and Conditions in any way.
Service and supersedes any other form of Agreement.